Audio Issues
If your issue is audio or call quality related
If, when you log into the dialler, your soft phone client (Bria, Ninja or Other) is not ringing then please try the following before submitting a support ti...
Tue, 3 Jun, 2014 at 6:38 PM
We usually find that this issue happens when an agent has not logged out of the dialler correctly. The correct procedure to log out of the dialler is to cl...
Sun, 25 May, 2014 at 10:12 AM